Security
How Lucy AI protects your data: encryption, access control, and data residency.
Encryption
All data is encrypted in transit using TLS and at rest using industry-standard encryption. Conversation recordings and transcripts are stored in isolated, access-controlled storage.
Access control
Only authorized members of your organization can access your data. Every access is logged, and you can manage team permissions from the dashboard.
Data residency
Lucy operates infrastructure suited to businesses worldwide. Contact us for specific data residency requirements.
For our full security posture, see the Security page on the main site.